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U.S. Postal Service eyes e-commerce to offset declining mail

August 3, 2015 by Cody Bunganich Leave a Comment

CHICAGO | BY NICK CAREY
A mailbox for United States Postal Service (USPS) and other mail is seen outside a home in Malibu, California, December 10, 2014. U.S.   REUTERS/Lucy Nicholson
A mailbox for United States Postal Service (USPS) and other mail is seen outside a home in Malibu, California, December 10, 2014. U.S.
REUTERS/LUCY NICHOLSON

Facing a slump in the mail it had been delivering since the days of America’s Revolutionary War, in 2012 the U.S. Postal Service began aggressively targeting e-commerce and lapsed customers as the way to salvage its declining business.

“Really it started almost at the level of cold-calling, talking to people who really hadn’t spoken to us in a long time,” said Nagisa Manabe, who joined the USPS in May 2012 as chief marketing and sales officer from Coca-Cola Co after a career in the private sector. “And really trying to persuade them to consider us as a very viable alternative in the shipping market.”

With further drops in its traditional bread-and-butter products ahead, the USPS wants to capitalize on e-commerce, which consulting firm Detroit LLP has predicted should grow 14 percent this holiday season alone. But industry experts question whether the USPS has enough space in its delivery vans and whether its unionized work force can handle a greater proportion of the e-commerce market.

Over the past two years the USPS has rolled out real-time scanning for packages, a vital tool for online retailers and consumers alike to track their packages. It is also upgrading all of its delivery workers’ handheld scanners.

The rise of the Internet has taken a heavy toll on first-class mail, the USPS’s most profitable product. That falling business played a significant role in the USPS’s fiscal 2014 loss of $5.5 billion, its eighth consecutive year in the red.

From 2009 to 2013, the volume of first-class mail deliveries dropped more than 20 percent. In the fiscal year ending Sept. 30, USPS deliveries declined to 155.4 billion pieces from 158.2 billion. First-class deliveries accounted for 2.2 billion pieces of that decline.

But package deliveries rose to more than 4 billion pieces from 3.7 billion, accounting for $1.1 billion of the USPS’s revenue growth of $1.9 billion. In the run-up to Christmas, the USPS has been doing Sunday deliveries for Amazon.com Inc in a number of cities. Manabe adds that the agency will handle the online retailer’s push into same-day and next-day deliveries “in many markets.”

EBay Inc is another major customer and Manabe says “pretty much anyone who’s in the e-commerce space at least does some volume with us.”

FLEET OVERHAUL

Many in the delivery industry are waiting to see how the USPS has handled surging e-commerce volumes in the days before Christmas.

The USPS’s competitive advantage lies in the fact that it already delivers to every house in America and analysts estimate it can do so for around a quarter of the cost charged by United Parcel Service Inc and FedEx Corp, which are both competitors and customers of the USPS.

“The U.S. Postal Service has the ultimate last-mile delivery network, so it has a real opportunity here,” said Vinnie DeAngelis, vice president of postal relations at Neopost USA, which provides tracking and other software for e-commerce retailers and delivery companies.

According to shipment-tracking software developer ShipMatrix Inc, in 2013 the USPS accounted for 59.2 percent of e-commerce deliveries, while UPS accounted for 31.9 percent and FedEx 8.9 percent. The USPS has predicted holiday package volume growth of around 12 percent this year from Nov. 17 to Christmas.

In the years ahead, the USPS expects 80 percent of U.S. ZIP codes will see “significantly more business,” Manabe said. But many of the USPS’s current delivery vehicles are more than 25 years old and built for mail instead of larger packages.

“They (the USPS) tend to operate smaller vehicles that really cube out (fill up) pretty quickly as opposed to the network we have in place,” FedEx Executive Vice President Michael Glenn said during a Dec. 17 earnings conference call with analysts. Delivery companies measure their vehicles’ three-dimensional space in cubes.

The USPS plans to spend more than $10 billion over the next four years on a new fleet of vehicles. Manabe said that could mean three or four different sizes of vehicles to handle different package volumes in urban and rural areas.

Some industry experts are concerned that the USPS, whose operations are dictated by Congress, may have trouble handling e-commerce growth due to its quasi-government unionized workers.

“When I think about the USPS business model, I don’t believe they are ever going to get the productivity of FedEx or UPS,” said Brian Hancock, a board member of the Council of Supply Chain Management Professionals.

But Manabe insists the unionized work force is on board and recognizes the importance of e-commerce.

The last few delivery days before Christmas have been a test for the USPS. After struggling with a late surge in online orders last year that left an estimated 2 million packages stranded on Christmas Eve, UPS and FedEx both made it clear this year that they would reject a last-minute flood of packages if it threatened their systems.

Rick Jones, a former UPS executive and now CEO of regional delivery company Lone Star Overnight, says that for many retailers this holiday season, the USPS may have become the carrier of last resort.

“The question is whether their smaller vehicles, which are designed for mail rather than packages, could handle the extra volume,” he said.

(Editing by Matthew Lewis)

USPS won’t raise prices in January

October 3, 2014 by Kenny Eliason Leave a Comment

The Postal Service Governors have decided to maintain current product and service prices and not seek a market dominant price change at this time.

Because the Postal Service has announced price change proposals in September and October for the past three years, mailing industry representatives and others have been waiting to hear whether a price change would take effect in January 2015.

The governors decided not to seek a change for mailing and shipping products and services in January in part because of the uncertainty regarding the exigent price increase.

The Postal Service will continue to evaluate pricing strategies and will communicate about any potential price change filings in early 2015, including advance notice to customers of any price changes.

PS200

September 22, 2011 by Kenny Eliason Leave a Comment

PS200 Folder/Inserter

Hasler is proud to introduce the new PS200 Folder Inserter Solution. The PS200 is a powerful solution that has an advanced modular design that is designed to grow with your needs. Hasler engineers took a hard look at mail centers around the world. Then they designed this advanced folding and inserting system that can be customized to meet the workflow requirements of the widest range of mailing applications including flats. You’ll find practical innovation everywhere you look:

  • Powerful and intuitive with an unlimited job memory
  • Auto-setup eliminates hours of manual adjustments
  • A unique all-inclusive scanning module reads almost any type of document coding
  • Landscape insertion offering higher speeds and lower envelope costs
  • 15” touchscreen user interface reaches new heights in user-friendliness

PS200

September 22, 2011 by Kenny Eliason Leave a Comment

PS200 Folder/Inserter

Hasler is proud to introduce the new PS200 Folder Inserter Solution. The PS200 is a powerful solution that has an advanced modular design that is designed to grow with your needs. Hasler engineers took a hard look at mail centers around the world. Then they designed this advanced folding and inserting system that can be customized to meet the workflow requirements of the widest range of mailing applications including flats. You’ll find practical innovation everywhere you look:

  • Powerful and intuitive with an unlimited job memory
  • Auto-setup eliminates hours of manual adjustments
  • A unique all-inclusive scanning module reads almost any type of document coding
  • Landscape insertion offering higher speeds and lower envelope costs
  • 15” touchscreen user interface reaches new heights in user-friendliness

SQBX

August 2, 2011 by Kenny Eliason Leave a Comment


A Receiving System
  • Use your Internet browser to navigate to a secure servers and log in.
  • Use your own customized receiving screens to quickly scan shipments into your browser.
  • SQBX logs and routes each package easily and effectively.
  • Since it’s web-based, no software is required on your company’s computers.
  • You can also use our mobile computer technology to receive and route shipments.
 View Brochure>
A Delivery System
  • Download receipts into our mobile computers via a wired, wireless, or cellular connection.
  • Scan each package for delivery and capture a signature.
  • Send the proof of delivery to our webserver for archival for up to 7 years.
  • You can also use a desktop signature pad to collect signatures.
A Tracking System
  • Quickly search and report on all receipts and deliveries.
  • Download in PDF or popular spreadsheet formats.

IMCM G2

August 1, 2011 by Kenny Eliason Leave a Comment

  • iMCM is an internet-connected information management system. It provides complete control over weighing, rating, processing and accounting of all outbound mail and shipping
  • iMCM allows users to select from any major domestic or international carrier — such as FedEx, UPS, DHL, Airborne, and USPS —compare services and rates, and process the shipment with cost-conscious accuracy and efficiency. By pinpointing the lowest cost carrier that meets your delivery criteria for every shipment, iMCM can significantly reduce transportation costs – often as much as twenty percent!!
  • iMCM’s muti-carrier capabilities give you the ultimate one-stop-shopping solution – a single system with the same easy interface, mailing/shipping process, recipient database, and shipment history for all the carriers you use
  • iMCM’s on-the-fly address validation can significantly reduce mis-shipments and carrier address correction fees

 

  • iMCM will produce multi-carrier-compliant, two-dimensional barcoded labels that includes tracking number, routing detail and address information for fast, accurate and economical delivery. All carrier specific forms and labels required for international shipments are also supported
  • Process Delivery Confirmation, Signature Confirmation and Certified mail electronically – track your mail online with no trips to the Post Office required
  • Electronic Delivery Confirmation using iMCM is FREE for Priority mail – a $0.65 savings.  Electronic Signature Confirmation is $0.40 less than retail.  Process Certified with Electronic Return Receipt and reduce your costs by $1.20 per letter!
  • Eliminate handwritten postal forms for special services like certified or confirmation mail – iMCM prints barcoded Delivery/Signature Confirmation address labels and can even fill out certified mail forms automatically
  • A colorful and intuitive graphical user interface makes iMCM even easier to use. On-screen prompts and function keys provide instant access to primary functions such as rates and utilities, plus the carrier screens contain complete information to ensure optimum productivity and economy. The optional touch screen monitor allows for even faster navigation and processing
  • Performance Analysis Reports™ (PAR) automatically check the carrier performance and status of your packages
  • iMCM’s automatic package tracking keeps the delivery status of all your outstanding shipments at your fingertips and notifies you when late shipments occur. Email notifications can also be automatically generated to keep the sender and recipient aware of shipping status
  • iMCM integrates seamlessly with your Whisperjet mailing system and can track postage and carrier charges for an unlimited number of departments or cost centers. Track departmental mailing and shipping charges, verify budget availability, and print detailed reports by date range
  • Automatic fuel surcharge “add-on” for all carriers prevents underbilling clients and customers for significant carrier-imposed surcharges
  • Supports USPS mail manifesting for high volume Postal shipping applications
  • iMCM’s optional Real Time Interface (RTI) allows for seamless data exchange with many back office systems
  • Scaleable to match the simplest to most sophisticated customer requirements from stand alone systems to multiple networked stations

Typical configuration includes iMCM G2 software, compact PC with touchscreen monitor, 70 lb shipping scale, tracking label printer and postage meter interface

Hasler HJ 950C

July 29, 2011 by Kenny Eliason Leave a Comment

View Brochure>

The Hasler HJ 950C Color Mail Printer separates itself from competitive solutions with an intriguing value proposition. Three times the speed and one-third the per-page print costs of alternative toner-based print systems with wider media flexibility. The Hasler HJ 950C’s advanced design and media flexibility allow it to print at high speed on folded stock and inserted envelopes because of its thermal inkjet technology which doesn’t require heat or contact to create an image.

Key Features:

  • Full Color – CYMK process color with digital color profiles.
  • High Throughput Speed – Letter-size documents at 3,600 per hour, #10 Envelopes or Postcards at 9,000 per hour (full color, variable data, full coverage).
  • Coated Stock Performance – Special ink formulations print on coated paper stock and dries fast (instantly on regular paper).
  • Borderless Printing – The wide print area allows the RENA Mach 5 to print full pages edge to edge (full bleed) on media up to 8.5” wide.
  • New Technology – Memjet™ technology is a totally new thermal inkjet technology developed over the last ten years and backed by thousands of patents.
  • High Capacity Ink Tanks – 250 ml bulk ink tanks keep print costs lower and production runs longer.
  • Integrated Maintenance – Fully automated printhead cleaning, purging and storage station that ensures optimum print quality throughout the job run.

IM6000

July 29, 2011 by Kenny Eliason Leave a Comment

The power house mailing system for high-volume mail centers

 

View Brochure>

  • Large 15″ color touch screen user interface eliminates scrolling through menus and puts all weighing, rating and mail processing selections literally at your fingertips
  • Internet-connected iMeter postage meter enables Apps to be donwloaded More Details >

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  • Home
  • Products
    • Mailing Systems
      • IM280
      • IH360
      • IH600HF
      • IH600AF
      • IH700
      • IH750
      • WJ PRO
      • IMRLD Roll Label Dispenser
      • IM Series Conveyor Stacker
      • EMS – Enhanced Mailing Solution
      • Postal Scales
    • Postage Accounting Systems
      • Digital Mailing System Accounting
      • Postage Expense Manager
      • Postal Accountant
      • EMS – Enhanced Mailing Solution
    • Folder Inserting Systems
      • M1500
      • M3300
      • M3500
      • M5500
      • M8500
      • M8800
      • PS200
      • PS160
      • PS1200 G3
    • Addressing Solutions
      • HJ510C
      • HJ710
      • HJ930
      • HJ940
      • HJ950C
      • HJ960
      • HJ980
      • HJ3630
      • HJ3640
      • MACH 8 Digital Printer
      • HD-CX Series Digital Color Printers
    • Printers
      • HD-M11dn Office Printer
      • HD-C11n Office Printer
      • HD-MF14dn Office Printer
      • HD-C17n Full-Color Printer
      • HD-CX Series Digital Color Printers
      • Memjet C6030 MFP
      • MACH 8 Digital Printer
    • Forms Handling
      • HF60
      • HF80
      • HF90
      • Joggers
      • Pressure Sealers
    • Software Solutions
      • ARM- Account Reporting Manager
      • WTS – Web Tracking System
      • EMS – Enhanced Mailing Solution
      • eSS – Shipping Solution
      • DPM – Delivery Preference Manager
      • ProShip
      • Digital Mailing System Accounting
    • Letter Openers
      • OP16
      • OP2112
      • OP306
    • Paper Shredders
      • Why Shred at the Source?
      • Choosing the right Shredder
      • HIPAA Concerns
      • FACTA Facts
    • Furniture and Design
      • Custom Cabinets
      • Ergonimic Office Furniture
      • Full Function Furniture
      • Shipping Stations
      • Standard Furniture
    • Tabbers
      • HT12
      • HT20
      • HT25
      • HT30
  • SUPPORT
    • Supplies
    • Service Commitment
    • Installation & Training Services
    • Address Correction and Validation
    • Address Change
    • Postage Account
    • Track Packages
    • Remote Support
  • NEWS
  • Company
    • About Us
    • Our Manufacturers
    • Showroom Facilities
    • Meet the Mailmax Team
  • CONTACT
    • Address & Directions
    • Request Product Info